In a coming year I will definitely convince my hubby to change a different firm to handle our taxes. It's been five we trust our previous agent but suddenly I feel something not good anymore. Good thing our friend from work recommend charlotte accounting firms to go next. Well, it was known for many already so I think we will do it next time around and hoping to get some good results. I know it's hard to trust somebody but so far our friend assured us their eligibility so we will try.